Refunds and Cancellation

Plans

• 48-hour trial: free, once per account.
• Monthly subscription: renews monthly until cancelled.
• Annual subscription: renews annually until cancelled.
• 5-year access: one-off payment for five years of paid member access from confirmed payment.

Cancellation

Subscribers can cancel online through the Stripe billing portal from the Account page once Stripe is configured. You can also contact samjb222@gmail.com.

Cooling-Off and Digital Access

UK consumers may have cancellation rights for distance contracts. Because Cardography provides immediate digital/service access after checkout, the checkout and terms should clearly ask users to consent to immediate access and acknowledge how this affects cancellation/refund rights before taking live payments.

5-Year Access

5-year access is not a subscription and does not renew automatically. It ends five years after confirmed payment unless renewed or extended.

Refund Requests

Refunds are reviewed case by case. If paid access fails because of a technical issue, contact support with your account email, payment date, and issue details.

Failed Payments

If a subscription payment fails, paid access may pause or end after Stripe reports the failed or cancelled status.