How do returns work?

The shipping and returns page says customers should contact CMMME within 14 days of receiving an order if they want to request a return.

Items should usually be unused, undamaged, and in original packaging unless faulty. Customers are normally responsible for return postage unless the item is faulty or damaged.

Do not send items back without contacting CMMME first.

Important note: the WooCommerce refund page also refers to a 30-day refund and returns policy. CMMME should reconcile these two policy pages before publishing a final knowledge base article.

Imported from: CMMME Site-Specific Knowledge Base Drafts