What should I include in my first enquiry?

To help CMMME respond quickly, include the information that best matches your request.

For a DCC-EX enquiry, include:

• What you already own.
• Your layout scale and size.
• Whether you need WiFi control.
• Whether you want to control locomotives, accessories, or both.
• Any power supply or motor shield details you already have.

For a repair or DCC fitting enquiry, include:

• The model make and scale.
• Photos of the model and the issue.
• A description of the fault or work requested.
• Whether sound, lighting, smoke, or other features are involved.

For custom 3D printing, include:

• Photos, sketches, measurements, or reference links.
• Whether the part is decorative or functional.
• How many parts you need.
• Any size, colour, material, or finish requirements.

Imported from: CMMME Site-Specific Knowledge Base Drafts