What information should I send CMMME if I need support?
Send:
- Your CSB1 order number if available.
- Photos of the CSB1 wiring and track connections.
- The power supply voltage and current rating.
- The CSB1 display information, especially WiFi/IP details.
- The Android device model and Android version.
- Engine Driver version.
- Whether you are using direct CSB1 WiFi, home WiFi, or JMRI.
- What you tried and what happened.
For programming problems, also include the decoder make/model and whether the locomotive is on output B PROG.
Imported from: DCC-EX CSB1 and Engine Driver FAQs